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Our Clients

Telerx has spent over 30 years building and protecting nearly 700 of the world’s most well-known brands. Our clients consist of Fortune 500 and 100 consumer goods companies.

Our customer retention rates are greater than 90%. And 33% of our clients have been with Telerx for more than 10 years. They appreciate Telerx’s dedication to best-in-class technology and relentless process improvement. And they reap the benefits of boosted consumer loyalty, stronger patient outcomes, maximized productivity and cost efficiencies.

But don’t just take it from us, hear from some of our satisfied client partners:

“All I can say is that I was BLOWN AWAY!!! You guys are fantastic!!! The fact that the customers know within literally 30 seconds into the call that they are valued and you will help them is amazing. I have been doing this for 20 years and am very happy and proud to hear the exceptional customer service of our team.”

Claudio Pugliese Customer Care Manager
MARS Retail Group

 
“… I have to say I am very pleased and impressed with the handling (of the recall). All of the staff were very responsive, acted quickly, came up with acceptable contingencies when needed … to ensure contacts were handled — this situation gives me confidence that any future situations will be handled well or even better!”

Associate Director Consumer Relations
Leading CPG Company