Luxury consumers are attracted to your products, but more importantly, it is the relationship with your brand that strengthens their bond. Telerx is the relationship management expert. We deliver high touch, personal customer care. We enhance our client’s relationships with their customers with each interaction no matter what channel – phone, email, chat, text, video conference, social media, etc. Leading global Fortune 1000 companies entrust Telerx with their customer interactions every day. We don’t let them down. We not only protect their brand, but deliver reporting, analytics, and customer insights to help them build their brand.
High-touch services include:
- Customized service solutions
- Expert relationship management
- Brand loyalty enhancement
- Consumer retention
- Recall support
- Product quality & complaint issues
- Pre-sales support
- Sales and order taking
- Multi-channel support
– traditional channels
– emerging social media channels
|
- Cross-sell and up-sell
- Customized fulfillment
– note cards
– premier product messages
– limited edition item messages
– and more
- Robust CRM solutions
- Data management and reporting
- Analytics and customer insights
- Global support
|
To learn more about our exceptional customer care, contact us at solutions@telerx.com, or call 1.800.2TELERX. |
