Change the Way You Engage: A guide to leveraging the latest digital consumer care channels

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Social Customer Care Strategy Guidebook – integrate and operationalize social media into your customer care service model

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Enhance Your Consumer Care with SMS & MMS Texting… Utilizing Your Own 1-800 Number

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Telerx New & Events

Building ConneXions. Driving Outcomes.

Telerx is an industry-leading business process outsourcer specializing in the multi-channel engagement of consumers, patients, healthcare professionals, and enterprise personnel via a network of global contact centers.

Our unique customer-centric approach has made us the partner-of-choice for some of the world’s most trusted brands. For more than 30 years, we have been servicing Fortune 500 consumer goods and life sciences companies. Telerx supports clients 24/7 in over 100 countries with over 30 languages. With a strategic focus on innovation and regulatory compliance, Telerx handles more than 35 million interactions per year helping our clients build and protect their brands while maximizing productivity and cost efficiencies.

Our Solutions

Multi-Channel Consumer Engagement

Multi-Channel Consumer Engagement

Connect With Your Consumers
When and How They Choose


Consumer Insights

Consumer Insights

Finding Consumer Insights in a Sea of Data


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